PAYMENT POLICY

PAYMENT POLICY
At certvip.com, we are committed to offering secure, fast, and convenient payment methods to ensure that customers can easily complete their transactions when purchasing Apple certificates. This payment policy outlines the available payment methods, the payment processing procedures, and the terms and conditions related to payments at certvip.com.
1. Payment Methods
We support the following payment methods:
- Credit/Debit Cards: We accept payments via Visa, MasterCard, American Express, and other international payment cards.
- E-Wallets: You can pay using popular e-wallets such as PayPal, ZaloPay, Momo, and others.
- Bank Transfers: For customers who prefer it, we also accept payments via bank transfer.
- Cryptocurrency: We support payments in various cryptocurrencies, including Bitcoin, Ethereum, and others.
2. Payment Process
When a customer purchases an Apple certificate on certvip.com, the payment process proceeds as follows:
- Select a Product: The customer selects the desired certificate package and provides the required information, including the device’s UDID.
- Choose a Payment Method: The customer chooses one of the supported payment methods on the checkout page.
- Confirm Payment: After entering payment information, the customer reviews the order details and confirms the payment.
- Order Confirmation: Once the payment is successful, certvip.com's system will send an order confirmation email, and the certificate processing will begin.
3. Refund Policy
certvip.com is committed to delivering high-quality services. However, the following refund conditions apply:
- Refund Before Activation: If you request to cancel your order before the certificate creation and activation process with Apple begins, we will issue a full refund.
- No Refund After Activation: Once the Apple certificate has been activated for your device’s UDID with Apple, we cannot provide a refund or transfer it to another device. This is due to Apple’s policy. Customers are advised to carefully review all information before placing an order.
4. Payment Security
At certvip.com, the security of your payment information is our top priority:
- We use advanced encryption technologies such as SSL (Secure Sockets Layer) to protect your information during transactions.
- All payment information is processed through trusted and reputable payment gateways, ensuring maximum security and safety for our customers.
5. Payment Issue Resolution
If you encounter any issues during the payment process, please contact us immediately for assistance:
- Email: [email protected]
- Telegram ADMIN: @QTUNUy
We will review and resolve your issue as soon as possible.
6. Payment Processing Time
- Card and E-Wallet Payments: Your order will be processed immediately after a successful payment.
- Bank Transfers: Payment processing via bank transfer may take 1–2 business days. Once we receive confirmation of payment from the bank, we will proceed to process your order.
7. Changing Payment Method
Once an order has been paid, customers cannot change the payment method for that order. If you have any special requests, please contact our support team before making the payment.